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Terms and Conditions

Product listings which do not specify the name of a third party seller, are products offered for sale by zefshop.com and, once added to your shopping basket, will reflect the zefshop.com icon.

Stock availability

Stocks of all goods on offer are limited. zefshop.com shall take all reasonable efforts to ensure that when stock is no longer available, that offers thereof are discontinued. However, should zefshop.com be unable to fulfil any order placed by you at the advertised price due to stock having sold out, zefshop.com will notify you and you will be entitled to a refund of the amount paid by you for such product.

Errors

Please note that although zefshop.com endeavours to accurately describe and/or depict each product on the Website, some descriptions or photographs may be of a generic nature and not specific to the particular product you wish to buy. However, should you be dissatisfied with the product you receive for any reason, you are entitled to return the product to zefshop.com for a full refund within 7 days of delivery.

Agreements of Sale

Placing a product in a shopping basket without completing the purchase cycle does not:

  • •constitute an agreement of sale; and/or •constitute an order for such product,
    • and as such, zefshop.com may remove such product from the shopping basket if stock becomes unavailable and you cannot hold zefshop.com liable if such product is not available when the purchase cycle is completed at a later stage.

      An agreement of sale only comes into effect if and when:

      • •you electronically submit a properly completed order for one or more products in your shopping basket; and •payment is either authorised, or received by zefshop.com in its bank account
        • Termination of Sales & Cancellation of Orders

          By zefshop.com: zefshop.com reserves the right, for purposes of preventing suspected fraud , to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and zefshop.com, in whole or in part, on notice to you. zefshop.com shall only be liable to refund monies already paid by you, and accepts no other liability which may arise as a result of such refusal to process any order/sale.

          By You: Save for certain exceptions and subject to certain charges you are entitled to cancel any sale concluded on this Website within 7 days after date of receipt of the goods and to obtain a refund. You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/timeframe (or where none is specified, beyond 30 days from the order date).

          Amounts payable by You

          Prices

          The price of each product is displayed with the product listing. In the event of a sale or special offer, the discounted price is displayed.

          Delivery Costs

          These differ depending on a variety of factors, including product type, price, and weight, as well as whether delivery is to be made within, or outside, the borders of South Africa.

          Payment Methods

          Subject to the exceptions listed below, your payment for any products ordered from zefshop.com must be made to zefshop.com’s bank account in any one of the following ways:

          Credit card payments

          At the time of placing the order, the transaction details are presented to the bank and payment is collected immediately. If bank’s authorisation is not obtained, the order will be cancelled.

          Bank deposits & Electronic Funds Transfer

          If you select the ‘pay via bank deposit’ button, instructions will be given on how to deposit monies into zefshop.com’s bank account and it would be subject to the following rules:

          • othe exact amount must be paid; othe payment must be identified by supplying the order number and surname in the reference section of the deposit slip or on the electronic transfer; ono transfers may be made from ATM’s; ono bank deposits are accepted from outside the borders of South Africa; and oyour order will be cancelled if you choose to pay by bank deposit and the amount due is not paid within 5 business days.
            • Deliveries

              Where we deliver

              zefshop.com delivers to addresses within the borders of South Africa.

              Delivery Periods

              Inside the borders of South Africa

              All zefshop.com items listed on the Website have an average 3 - 7days delivery time. Alcohol, or products containing alcohol, will only be delivered during business hours on business days.

              IMPORTANT TO NOTE

              • •Delivery periods are only regarded as having commenced upon payment confirmation being received by zefshop.com. •If products with different delivery times are ordered together, the product with the longest delivery time will determine the delivery time of all the products in the order. Should you thus wish to receive 24 hour products within 24 hours, for example, zefshop.com recommends that you order such products separately from the products requiring longer delivery times. •zefshop.com makes every effort to ensure that the information supplied on the Website is accurate. Where delays and out of stock situations occur, every reasonable effort will be made to inform the Purchaser. •If paying with a specific credit card for the first time on the Website, zefshop.com may carry out certain fraud checks with the cardholder’s bank and the delivery period shall only be regarded as having commenced upon completion of such checks.
                • Alcoholic products

                  Alcohol and/or hampers containing alcohol must be signed for on delivery by a person aged 18 years or over, failing which the product will be retained by the courier and delivery thereof will be attempted again at another time and/or date, or otherwise as may be arranged.

                  Vouchers & Coupons

                  zefshop.com may make physical and/or electronic gift vouchers (“Vouchers”), as well as electronic promotional coupons (“Coupons”) available on the Website from time to time.

                  General

                  Vouchers and Coupons can only be redeemed -

                  • •while they are valid, their expiry dates being unable to be extended; •on the Website towards the purchase of zefshop.com products (other than subscriptions for magazines).
                    • Gift Vouchers

                      Physical Vouchers can be purchased and will be delivered in the same way that zefshop.com products are, either on their own or together with other products.

                      However, if you place any electronic Vouchers in your shopping basket with other goods, the system will split the basket contents into two orders (one for the goods, and one for the electronic Voucher/s). Payment for the electronic Voucher/s will also be obtained from the bank immediately.

                      Vouchers cannot be –

                      • •used to purchase other Vouchers or Coupons; •used to purchase subscriptions for magazines; •exchanged for cash or •transferred or assigned to any other person once already partially redeemed towards a purchase.
                        • Please note that certain Vouchers may be product-specific in that they can only be used to purchase specific zefshop.com products listed on the Website. For example, although general Vouchers can be used to purchase any zefshop.com products on the Website (including eBooks), eBook Vouchers can only be used to purchase eBooks on the Website.